Business Process Excellence

Table of Content.- ARIS: From the Vision to Practical Process Control.- The ARIS Toolset.- Business Process Management: A Core Task for any Company Organization.- Using SCOR and Other Reference Models for E-Business Process Networks.- Strategy and Processes. Two in One Project at ZEC Bydgoszcz SA.- Using ARIS to Manage SAP Interoperability.- Business Process Improvement and Software Selection Using ARIS at a Mid-Market Manufacturing Company.- Business Process Management: Combining Quality and Performance Improvement.- Process Design and Implementation with ARIS.- Using BPR Tools in Business Process Education.- Process Modelling and Simulation in the Media Industry: The Television New Zealand Example.- Business Process Analysis and Design for Performance Improvement in Utilities Companies.- Design of a Process Model with ARIS Toolset for a Telecommunication Company.- ISO 9001 Certification of the Selection and Recruitment Department of Air France (DP.GS).- ARIS in BT.- Appendix: The Authors.