The Virtual Team Maturity Model

Performance Improvement of Virtual Teams

Specificaties
Paperback, blz. | Engels
Springer Fachmedien Wiesbaden | e druk, 2017
ISBN13: 9783658197704
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Springer Fachmedien Wiesbaden e druk, 2017 9783658197704
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Samenvatting

Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.

Specificaties

ISBN13:9783658197704
Taal:Engels
Bindwijze:paperback
Uitgever:Springer Fachmedien Wiesbaden

Inhoudsopgave

<p>Related Research on Virtual Teams, Performance Criteria and Maturity Models.- Research Methodology and Empiric Results on the Development of the VTMM.- Validation of the VTMM by the Delphi Method.- Pilot Implementation.- VTMM® Assessment Process.</p> <p> </p>

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        The Virtual Team Maturity Model