Driving Innovation in Service Organisations

A Study in the German Airport Industry

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Paperback, 196 blz. | Engels
Gabler Verlag | 2013e druk, 2012
ISBN13: 9783834934062
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Gabler Verlag 2013e druk, 2012 9783834934062
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With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.

Specificaties

ISBN13:9783834934062
Taal:Engels
Bindwijze:paperback
Aantal pagina's:196
Uitgever:Gabler Verlag
Druk:2013

Inhoudsopgave

<p>Systematic Review of the Service Dominant Logic-Literature.- Opportunities and challenges for the German Airport Industry.- Drivers and barriers influencing the ability to innovate in service organizations.<br>-Typology of innovation opponents</p>

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        Driving Innovation in Service Organisations