The IT Strategy Management Process
Supporting IT Services Through Effective Knowledge Management
Samenvatting
The way medium and large companies operate has changed considerably in recent years. Industry topics such as agility, governance, risk management, knowledge management, business intelligence, quality management and others top corporate agendas.
Each of these topics affect strategy and, in turn, guides and directs implementation instructions such as standards and best practices. However, what about managing the implementation instructions to the strategies? What about compliance and the health of the strategies?
This book addresses these vital issues in a simple structured form. The process consists of a central repository through which strategies, implementation instructions and best practices are stored and managed.
Document owners are driven to keep their papers current. Target audiences are driven for compliance with the strategies and for the use of best practices. Corrective actions are triggered as issues emerge. At any time, executives can see the health of their strategies through a dashboard.
Specificaties
Inhoudsopgave
1. Today's challenges
2. The solution
3. Benefits of the IT Strategy Management Process
4. Process layers
5. Avoiding pitfalls
6. The business case
7. Meeting the itSMP Objective
8. The IT strategy management process
Element 1: Technology repository/definitive document library
Element 2: the technical community
Element 3: Incentive techniques
Element 4 : Integration between elements
Element 5: The right balance
Element 6: Ground rules
9. The document life cycle
10. Conclusion
Appendix A : Technology repository requirements
Appendix B: Directive examples
Appendix C: Frequently asked questions
Appendix D: Glossary
Appendix E: Figures
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- aanbestedingsrecht
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