The Balanced Company provides a coherent overview of the most important theories and insights in the field of business ethics and corporate social responsibility. Meer
Time is an essential feature of social and organizational life and part of the deep structure of business activity. Plans, performance, productivity, and pay are all linked to and often measured by time. Meer
Did Patrizia kill her ex-husband because his spending was wildly out of control? Did she do it because he was preparing to marry his mistress? Or is it possible Patrizia didn’t do it at all? Meer
Drawing on the theoretical foundations laid out in earlier volumes of this series, this book describes an approach to organizational change and development that is informed by a complexity perspective. Meer
Het 'Six Sigma Way Team Fieldbook' richt zich op de projectteams die verantwoordelijk zijn voor het meten van prestaties en zorgen voor verbetering van de kwaliteit. Meer
Capacity management has been a buzz word among IT and industrial engineering professionals for several years. Now this concept has moved into the financial arena. Meer
Data is the lifeblood of modern business, and modern data centers have extremely demanding requirements for size, speed, and reliability. Storage Area Networks (SANs) and Network Attached Storage (NAS) allow organizations to manage and back up huge file systems quickly, thereby keeping their lifeblood flowing. Meer
Fast track route to understanding supply chain management
Covers the key areas of supply chain management from inventory management and logistics to just-in-time manufacturing and just-in-time shipping. Meer
Leadership Development explores how leaders gain and use self-knowledge for continuous improvement and career development and describes how leaders help themselves and the people with whom they work, understand themselves, and become more self-determined, continuous learners, and make the most of resources, such as feedback and coaching. Meer
Twenty-five years ago Robert Greenleaf published these prophetic essays on what he coined servant leadership, a practical philosophy that replaces traditional autocratic leadership with a holistic, ethical approach. Meer
You've read about Customer Loyalty in all kinds of magazines and newspapers. Now read the new and revised edition of the ground-breaking book that created all the buzz. Meer
Applying Quality–Assurance Methods
A Report on the National Demonstration Project on Quality Improvement in Health Care
This book is recommAnded for managers wanting to enhance service quality and productivity. Meer
Follow the expert advice in this book––the fourth in The Ultimate Consultant Series––and you won′t fall victim to the success plateau that undermines many consultants. Meer
All of us are either natural relaters (good at relating to people) or requirers (good at getting results) and the best managers develop the versatility to use both skills. Meer