Chris Argyris helpt lezers te begrijpen waarom individuen en organisaties niet in staat zijn om te leren van hun activiteiten en presenteert een aantal stappen die moeten worden genomen om te veranderen. Meer
Effective Speaking provides the hard scientific information about audience psychology, text preparation, presentation methods, voice production, body language and persuasive advocacy which will help would-be speakers improve their performance. Meer
This book shows the evolution of management from the 1979 business environment to today, with the concepts that Dr. Adizes started built through experience and study. Meer
The Marxist prediction that capitalist bureaucracy must inevitably neutralise individualistic leadership in industry, has been disproved over and over by the careers of industrial 'superstars' from Andrew Carnegie to Henry Ford, Lee Iacocca, Estee Lauder, and David Rockerfeller - all of whom could be described as having made their own personal stamp on their respective businesses. Meer
Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential reading for anyone involved in selling or managing a sales force. Meer
A combination of source inspection and mistake-proofing devices is the only method to get you to zero defects. Shigeo Shingo shows you how this proven system for reducing errors turns out the highest quality products in the shortest period of time. Meer
If your goal is 100% zero defects, here is the book for you a completely illustrated guide to poka-yoke (mistake-proofing) for supervisors and shop-floor workers. Meer
Evaluate significant cultural patterns within the organization!
Different organizations need different cultures. For a culture requiring change, this powerful diagnostic tool suggests how to effect that change. Meer
Was eineStichprobe ist, weiB wohl jeder. Sie erscheint so einfach, daB der Laie dahinter kaum ein groBes Problem vermutet. Wenn ein Importeur Baumwolle kauft und sich Uber die Qualitat der Ware unterrichten will, sticht er an ein paar Stellen in den Ballen, zieht kleine Proben heraus und untersucht deren Merkmale. Meer
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A practical introduction to marketing in the digital age Marketing: An Introduction shows how effective marketing creates and captures customer value, while providing a step-by-step model for customer engagement. Meer
Seth Godin debatteert in dit fascinerende boek, dat iedereen tegenwoordig een kans heeft om een beweging te beginnen - om een stam van gelijkgestemde mensen samen te brengen en verbazende dingen te doen. Meer