Opvolger worden van het familiebedrijf: het lijkt misschien logisch. Maar als je eenmaal aan het roer staat (of onderweg bent om de teugels over te nemen), blijkt het toch net even anders dan je dacht.
You've read about Customer Loyalty in all kinds of magazines and newspapers. Now read the new and revised edition of the ground-breaking book that created all the buzz. Meer
We all know how important creativity is at work. New ideas, fresh solutions, and innovative approaches are always talked about, but rarely ever practiced. Meer
All of us are either natural relaters (good at relating to people) or requirers (good at getting results) and the best managers develop the versatility to use both skills. Meer
Follow the expert advice in this book––the fourth in The Ultimate Consultant Series––and you won′t fall victim to the success plateau that undermines many consultants. Meer
Applying Quality–Assurance Methods
A Report on the National Demonstration Project on Quality Improvement in Health Care
This book is recommAnded for managers wanting to enhance service quality and productivity. Meer
Leadership Development explores how leaders gain and use self-knowledge for continuous improvement and career development and describes how leaders help themselves and the people with whom they work, understand themselves, and become more self-determined, continuous learners, and make the most of resources, such as feedback and coaching. Meer
Fast track route to understanding supply chain management
Covers the key areas of supply chain management from inventory management and logistics to just-in-time manufacturing and just-in-time shipping. Meer
Fast track route to understanding and deploying a key personal communications skill that affects success in both job and career Includes powerful methods, concepts and techniques that promote confident negotiations and successful outcomes Tips and techniques from gurus such as Chester Karras and detailed verbatim examples of actual negotiations. Meer
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. Meer
In the current turbulent business environment, there is a premium on trust. It has become a much desired resource in business organizations, but at the same time it has remained a very elusive idea. Meer
Systems Thinking is a new paradigm set to revolutionize management practice in the 21st century. This book traces the emergence of holistic thinking in disciplines such as biology, control engineering, sociology and the natural sciences, and provides a critique, based upon social theory of the range of systems approaches and methodologies. Meer
In elke succesvolle persoon zit een gewoon mens die de moed en discipline heeft gevonden om te handelen en om de grote uitdagingen aan te gaan en dromen waar te maken. Meer
"This is a definitive, excellent book on Elliott, and I recommend it to all who have an interest in the Wave Principle. "
Richard Russell,
Dow Theory Letters
"Gold and Silver Today wholeheartedly endorses this book. Meer
Suitable especially for courses on which students are encouraged to be active participants in the learning process, this text offers a practical and activity-based approach to understanding finance for people who do not need to know the technicalities of finance and accounting. Meer