'AI-personalisatie strategie' laat zien hoe organisaties AI kunnen inzetten om klantbeleving te optimaliseren, met herkenning, erkenning en maatwerk als sleutelprincipes.
National Bestseller * New York Times Editors’ Choice * Financial Times “Books to Read in 2022”
“A gripping account of PayPal’s origins and a vivid portrait of the geeks and contrarians who made its meteoric rise possible” (The Wall Street Journal)—including Elon Musk, Amy Rowe Klement, Peter Thiel, Julie Anderson, Max Levchin, Reid Hoffman, and many others whose stories have never been shared. Meer
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This step-by-step marketing approach makes it ever so easy to apply content marketing concepts.
Take your content marketing skills to the next level with this comprehensive handbook. Meer
This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. Meer
SqEME® is an open standard for developing a processed-centred architecture of an enterprise. It may be reproduced freely by any organization wishing to use it to develop a governance structure on the quality of their business processes. Meer
Wie können Sie Ihre Gesundheit verbessern, indem Sie Ihre Ernährung optimieren? In diesem Buch erfahren Sie alles, was Sie über Ernährung und Diätetik wissen müssen, um sich fit und wohl zu fühlen. Meer
This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization.
VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. Meer
Agile @ HR has the potential to revolutionize our profession and will help us co-create the future of work in HR. It also equips us with the capability to help our organizations transform and meet the challenges of a volatile, uncertain and complex business world. Meer
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide:
it promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations;
it supports ISO 20000 training and certification;
it is a quick reference to the core content of ISO 20000, for practitioners. Meer
La norme ISO/CEI 20000 s'applique aux organisations qui souhaitent optimiser la qualité de leurs services informatiques. Alors que les acteurs se forment à ITIL et l'implémentent avec succès dans leurs entreprises, celles-ci franchissent désormais le pas pour être entièrement conforme à ISO/CEI 20000, reconnu sur le plan international. Meer
To make the shift to a sustainable future, major changes are needed from all of us. More than 80% of consumers are looking to companies to take the lead in this transition. Meer
Are you ready to lead with purpose and trust?
Do you want to grow 3 times faster than your competitors?
Are you ready to inspire all generations in your teams? Meer
Better understanding
Better organisations
Better society
Even though leaders are convinced of the benefits of diversity, equality, equity, inclusion and inclusiveness, some may not be aware of the full potential. Meer
Lean, as a philosophy, has been around for quite some time, predominantly in the manufacturing domain. Since the 1990s Lean management provides organizations with a way to achieve superior performance by focusing on customer value, innovation and productivity. Meer
Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch.
Ce guide de poche est basé sur le Guide PMBOK® Cinquième édition. Meer
One mindset is that the project management process itself should be lead. You promote proactive project management by planning and evaluating relevant management initiatives - and by adapting the level of effort and the tools for the project's degree of complexity. Meer
Besides the DevOps Professional Courseware (ISBN: 978 94 018 313 7) publication you are advised to obtain the publication The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations (ISBN: 978 19 427 8800 3). Meer
Digital Information Design (DID) is primarily a business information management (BIM) model. As with any model it is used to help you to describe problems and test potential solutions. Meer
In INNOVATE OR DIE Jan Kriekels shows us the path to a sustainable future. After travelling through over 100 countries, with many twists and turns along the way, he presents his unique perspective on a sustainable future. Meer
This Courseware is suited for the PRINCE2® 2017 Edition Foundation exam.
Why take a PRINCE2® course?
There are six variables that present in every project. Meer