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paperbackEngels248 blz.9789493202580
1e druk
29-12-2025
Based on her PhD and 25 years of experience in CX transformation, Dr. Zanna van der Aa has developed a unique three layered model for human-centric customer experience transformation. Meer
€ 24,95
Op voorraad | Vandaag voor 17:00 besteld, zaterdag in huis | Gratis verzonden
gebondenEngels256 blz.9781633693425
1e druk
13-8-2013
Join the global movement that's making corporations more people-centric to achieve great results. The world is facing a global leadership crisis. Meer