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The Power of Thanks: How Social Recognition Empowers Employees and Creates a Best Place to Work

Specificaties
Gebonden, blz. | Engels
McGraw-Hill Education | e druk, 2014
ISBN13: 9780071838405
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McGraw-Hill Education e druk, 2014 9780071838405
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The most powerful word in your leadership vocabulary is . . . THANKS!

Building a fully engaged, energized workforce is the key to business success. The Power of Thanks reveals how leading companies like Intuit, JetBlue Airways, IHG, Symantec, ConAgra Foods, and The Hershey Company empower employees through social recognition, in which the practice of mutual appreciation and trust directs and rewards higher performance.

Eric Mosley and Derek Irvine, executives at the world-renowned employee recognition firm Globoforce, explain why social recognition is so powerful and how you can apply it in your company. Case by case, they show how a carefullyplanned and consistently executed Culture of Recognition business strategy inspires:Greater employee engagement and loyaltyStronger, more unified teams and departmentsA creative, innovative company cultureImproved customer satisfactionIncreased profitability and organizational health

Mosley and Irvine provide practical advice and proven examples for devising a powerful, growth-generating strategy that modernizes employee recognition for today's social, global, multi-generational and 24x7 wired workforce.

When employees participate in a culture that makes everyone a stakeholder in the organization's success, positive energy spreads like wildfire, and business results follow. Something so simple and powerful might work like magic, but it's really just common sense. It's smart management. It's long-term thinking.

It's The Power of Thanks.

Specificaties

ISBN13:9780071838405
Taal:Engels
Bindwijze:gebonden
Hoofdrubriek:Leiderschap

Inhoudsopgave

Preface vii<br>Acknowledgement xi<br>Introduction – The Power of Thanks xiii<br><br>PART 1 UNDERSTANDING ORGANIZATIONAL CULTURE<br>1 The Rise of Company Culture 3<br>2 The People-First Workplace 15<br>3 Appreciation, Gratitude, and Employee Engagement 27<br><br>PART 2 UNDERSTANDING SOCIAL RECOGNITION<br>4 Setting a Purpose and a Vision 43<br>5 The Evolution and Reinvention of Recognition 59<br>6 Social, Mobile, and 24/7 83<br><br>PART 3 PUTTING SOCIAL RECOGNITION INTO PRACTICE<br>7 Building a Social Recognition Framework 105<br>8 Driving ROI and Business Results 151<br>9 How Social Recognition Impacts HR 173<br><br>Afterword 185<br>Notes 187<br>Index 193<br>

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        The Power of Thanks: How Social Recognition Empowers Employees and Creates a Best Place to Work