The Myth and Magic of Library Systems

<ul> <li>A Missive To Administrators</li> <li>A Missive to Library IT Department Heads and Library IT Administrators</li> <li>A Missive to New Librarians in IT and Students</li> <li>A Missive to Library School Faculty and Administrators</li> <li>A Missive to IT Committee Members and Other Engaged Library Employees</li> <li>Chapter 1: Atlantis Wasn’t A Magical Place and Library Systems Is Just Library IT</li> <li>Chapter 2: Creature of Ancient Myth: The Titans and the Systems Librarian </li> <li>Chapter 3: Customers, Patrons, Users, and Unruly Mobs</li> <li>Chapter 4: Reading Users’ Minds</li> <li>Chapter 5: Sleight of Hand: Service, or the Appearance of Service</li> <li>Chapter 6: Taking On Apprentices: Educating Your Customer Base</li> <li>Chapter 7: Do the Impossible: Slaying Dragons Without Time, People, Or Money</li> <li>Chapter 8: Adventure Party Makeup: Building an IT Staff</li> <li>Chapter 9: The Ritual: Analyzing Problems, Providing Solutions </li> <li>Chapter 10: Arcane Strategy: Following the Magic Rule System</li> <li>Chapter 11: Predicting the Future</li> <li>Chapter 12: They Flow Through Us and Around Us and Bind Us Together</li> <li>Chapter 13: Omniscience: Knowing All Things</li> <li>Chapter 14: Superpowers You Could Possess</li> <li>Chapter 15: Convening the Council: Meetings</li> <li>Chapter 16: The Crystal Ball: Reporting, Data Mining, and Assessment</li> <li>Chapter 17: Spellbook: Helpful Tips, Strategies, and Solutions</li> <li>Appendix: Magic Words Your Coworkers Might Be Misusing: An Un-Thesaurus</li></ul>