Student Workbook for Administrative Medical Assisting

<h2>Brief Contents</h2> <p> </p> <h3>SECTION I: INTRODUCTION TO THE MEDICAL ASSISTING PROFESSION</h3> <ol> <li>The History of Medicine and Health Care</li> <li>Medical Assisting Certification and Scope of Practice</li> <li>Roles and Responsibilities of the Health Care Team</li> <li>Medicine and Law</li> <li>Medicine and Ethics</li> <li>Interpersonal Communication Skills</li> <li>Written Communication</li> </ol> <h3>SECTION II: ADMINISTRATIVE RESPONSIBILITIES OF THE MEDICAL ASSISTANT</h3> <ol> <li>Telephone Procedures</li> <li>Front Desk Reception</li> <li>Scheduling</li> <li>Medical Records Management</li> <li>Electronic Health Records</li> <li>Computers in the Medical Office</li> <li>Equipment, Maintenance, and Supply Inventory</li> <li>Office Policies and Procedures</li> </ol> <h3>SECTION III: RESPONDING TO EMERGENCIES IN THE MEDICAL OFFICE</h3> <ol> <li>Handling Medical Office Emergencies</li> </ol> <h3>SECTION IV: PRACTICE FINANCES AND MANAGEMENT OF THE MEDICAL OFFICE</h3> <ol> <li>Insurance Billing</li> <li>Diagnostic Coding</li> <li>Procedural Coding</li> <li>Billing, Collections, and Credit</li> <li>Payroll, Accounts Payable, and Banking Procedures</li> <li>Managing the Medical Office</li> <li>Marketing the Medical Office</li> </ol> <h3>SECTION V: CAREER STRATEGIES</h3> <ol> <li>Competing in the Job Market</li> </ol> <h3>Appendix A: ICD-9-CM Diagnostic Coding</h3> <h3>Appendix B: Correlation of Text to Certification Exams, ABHES Competencies, and CAAHEP Standards</h3> <h3>Appendix C: Medical Terminology Word Parts</h3> <h3>Appendix D: Registered Medical Assisting (RMA) Task List</h3> <h3>Appendix E: How to Become a Successful Student</h3> <h3>Appendix F: Translation of English-Spanish Phrases</h3> <h4>Glossary</h4> <h4>References</h4> <p></p>