ICT and Innovation in the Public Sector

Introduction; F. Contini and G. Francesco Lanzara PART I: PERSPECTIVES: ICT, INSTITUTIONS AND E-GOVERNMENT Building Digital Institutions: ICT and the Rise of Assemblages in Government; G. Francesco Lanzara How Institutions are Inscribed in Technical Objects and what it may mean in the case of the Internet; B. Czarniawska The Regulative Regime of Technology; J. Kallinikos ICT, Marketization and Bureaucracy in the UK Public Sector: Critique and Reappraisal; A. Cordella and L. Willcocks PART II: EXPERIENCES: ICT, INSTITUTIONAL COMPLEXITY, AND THE DEVELOPMENT OF E-SERVICES E-justice in Finland and in Italy: Enabling Versus Constraining Models; M. Fabri Aligning ICT and Legal Frameworks in Austria's e-bureaucracy: From Mainframe to the Internet; S. Koch and E. Bernroider Institutional Complexity and Functional Simplification: The Case of Money Claim Online Service in England and Wales; J. Kallinikos Assemblage-in-the-making: Developing the e-services for the Justice of the Peace Office in Italy; M. Velicogna and F. Contini ICT, Assemblages and Institutional Contexts: Understanding Multiple Development Paths; F. Contini