The Encyclopedia of Human Resource Management, Volume 1

Introduction to Volume One xiii
<br />
Robert K. Prescott
<p>1. The Evolving Practice of Talent Management 1<br /> Brian E. Wilkerson</p>
<p>2. Multi–Rater (360–Degree) Feedback Instruments 7<br /> Curtis D. Curry</p>
<p>3. Action Learning 13<br /> Yongho Park</p>
<p>4. Age Discrimination in Employment Act of 1967 (ADEA) 17<br /> Katy Lynn Wilson</p>
<p>5. Adverse Impact 24<br /> Kyle E. Brink</p>
<p>6. Affirmative Action 30<br /> Wanda M. Costen</p>
<p>7. Affirmative Action Plans 35<br /> M. Edward Krow</p>
<p>8. Appreciative Inquiry 42<br /> Michele L. Newhard</p>
<p>9. Assessment 50<br /> Mimi Hull</p>
<p>10. Background Investigation 57<br /> Toni Arnold</p>
<p>11. Behavior Modeling 62<br /> Yeonsoo Kim</p>
<p>12. Employee Benefi ts 68<br /> Dawn Denniston Peterson</p>
<p>13. Burnout 75<br /> Michele L. Newhard</p>
<p>14. Business Ethics 83<br /> Thomas J. Horvath</p>
<p>15. Campus Recruiting 90<br /> Erin G. Howarth</p>
<p>16. Career Development 98<br /> Judy Y. Sun, Greg G. Wang</p>
<p>17. Change Management 103<br /> Greg G. Wang, Judy Y. Sun</p>
<p>18. Child and Elder Care 107<br /> Danielle Tavernier Spears</p>
<p>19. Civil Rights Acts 112<br /> Emily R. Wilkins</p>
<p>20. Civil Rights Act of 1991 118<br /> John M. Bagyi, Wendy S. Becker</p>
<p>21. Consolidated Omnibus Budget Reconciliation Act (COBRA) 123<br /> Dawn M. Fleming</p>
<p>22. Collective Bargaining 127<br /> William B. Werner</p>
<p>23. Comparable Worth 131<br /> Wanda M. Costen</p>
<p>24. Compensation 136<br /> Danielle Marie Bologna</p>
<p>25. Corporate University 143<br /> Yongho Park</p>
<p>26. Crisis Management 147<br /> Nellie J. Brown, Nancy J. Lampen</p>
<p>27. Corporate Social Responsibility 153<br /> Philip H. Mirvis</p>
<p>28. Culture 160<br /> Ken Hultman</p>
<p>29. Disciplinary Procedures 165<br /> Wanda M. Costen</p>
<p>30. Drug Tests 169<br /> Brandon Bruce Vargo</p>
<p>31. Employee Wellness Programs 174<br /> Steven N. Waller, Lebron P. Moten</p>
<p>32. Employment–at–Will 180<br /> Judith Kish Ruud, Wendy S. Becker</p>
<p>33. Employee Relations 186<br /> Andrea Burns</p>
<p>34. Equal Pay Act of 1963 191<br /> Emily R. Wilkins</p>
<p>35. Executive Compensation 197<br /> Traci M. Pauley</p>
<p>36. Executive Education 203<br /> Gerri Hura</p>
<p>37. Executive Order 11246 209<br /> Deborah Kaplan–Wyckoff</p>
<p>38. Executive Search Firms 213<br /> John D. Piccolo</p>
<p>39. Flexible Benefi ts 217<br /> Maurie Caitlin Kelly</p>
<p>40. Fair Labor Standards Act of 1938 222<br /> Deborah Kaplan–Wyckoff</p>
<p>41. Glass Ceilings 227<br /> Yongho Park</p>
<p>42. Global Supply Chain Management for HR 231<br /> Martin K. Starr</p>
<p>43. Global Teams 239<br /> Tracy H. Porter, Sharon E. Norris</p>
<p>44. Grievance 243<br /> William B. Werner</p>
<p>45. Guilds 247<br /> Maurie Caitlan Kelly</p>
<p>46. HR Metrics and Analytics 252<br /> Donald P. Rogers</p>
<p>47. Human Resources Compliance 258<br /> Peter M. Wald, Marcus Winterfeldt</p>
<p>48. Human Resource Strategy 264<br /> Laura A. Mindek</p>
<p>49. Mergers and Acquisitions 270<br /> Jim Bowles</p>
<p>50. Human Resource Management 275<br /> Donald P. Rogers</p>
<p>51. Internships 279<br /> Jennifer Belinda DeSormoux</p>
<p>52. Job Analysis 284<br /> Katy Lynn Wilson</p>
<p>53. Job Design 288<br /> Sharon E. Norris, Tracy H. Porter</p>
<p>54. Job Satisfaction 292<br /> Wanda M. Costen</p>
<p>55. Leadership Development 296<br /> Robert K. Prescott, Keri Laine Williamson</p>
<p>56. Learning and Development 302<br /> Karen L. Milheim</p>
<p>57. Leisure Counseling 305<br /> Steven N. Waller</p>
<p>58. Loyalty 310<br /> Andrea Burns</p>
<p>59. Merit Pay 314<br /> Karen McMillen Dielmann</p>
<p>60. National Labor Relations Act 317<br /> Cory Smith</p>
<p>61. National Labor Relations Board 321<br /> William B. Werner</p>
<p>62. Negligent Hiring 324<br /> David Washington</p>
<p>63. New Employee Orientation 327<br /> Jim Bowles</p>
<p>64. Ombuds 331<br /> John Dolan</p>
<p>65. Organizational Citizenship 336<br /> Victoria Derderian</p>
<p>66. Outsourcing 341<br /> Ashley Snyder</p>
<p>67. Pay Grades 346<br /> Karen McMillen Dielmann</p>
<p>68. Performance Aids 348<br /> Robert D. Jackson</p>
<p>69. Performance Management 353<br /> D. Renee Tanner</p>
<p>70. Progressive Discipline 359<br /> Wanda M. Costen</p>
<p>71. Project Management 363<br /> Lynda Carter, Gerri Hura</p>
<p>72. Quality Circles 370<br /> Eric Bergstrom</p>
<p>73. Recreation Programs 373<br /> Steven N. Waller, Ni–Eric D. Perkins</p>
<p>74. Recruitment and Selection 379<br /> Wanda M. Costen</p>
<p>75. Self–Directed Work Teams 388<br /> Wendy S. Becker</p>
<p>76. Social Responsibility 395<br /> Peggy B. Fayfich</p>
<p>77. Strategic Human Resource Management 403<br /> Donald P. Rogers</p>
<p>78. Succession Planning and Management 410<br /> Lori A. Johnson–Vegas, Kathleen E. Wolfhope</p>
<p>79. Training Needs Analysis 417<br /> William J. Rothwell</p>
<p>80. Virtual Teams 421<br /> Wendy L. Bedwell, Eduardo Salas</p>
<p>81. Work Values 426<br /> Agata Dulnik</p>
<p>82. Work/Family Balance 432<br /> Michele L. Newhard</p>
<p>83. Workplace Chaplaincy 443<br /> Steven N. Waller</p>
<p>84. Wrongful Discharge 448<br /> David Washington</p>
<p>Contributors 453</p>
<p>Subject Index 473</p>
<p>Name Index 487</p>