Managing Business Improvement and Quality

Implementing Key Tools and Techniques

Specificaties
Gebonden, 208 blz. | Engels
John Wiley & Sons | e druk, 1998
ISBN13: 9780631207870
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John Wiley & Sons e druk, 1998 9780631207870
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Samenvatting

Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.

Specificaties

ISBN13:9780631207870
Taal:Engels
Bindwijze:gebonden
Aantal pagina's:208

Inhoudsopgave

Preface.
<p>1. The Role of Tools and Techniques in Total Quality Management.</p>
<p>2. Tools and Techniques: An Introduction.</p>
<p>3. Difficulties Encountered in the Use of Tools and Techniques.</p>
<p>4. Key Influences on the Use of Quality Management Tools and Techniques.</p>
<p>5. Implications for Education and Training.</p>
<p>6. An Overview of Common Tools.</p>
<p>7. An Overview of Common Techniques.</p>
<p>8. Tools and Techniques: An Assessment Methodology.</p>
<p>References.</p>
<p>Index.</p>

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        Managing Business Improvement and Quality