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The Skilled Facilitator
A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers
Samenvatting
Help groups deliver results with an updated approach to facilitation and consulting
'The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers, 3rd Edition' is a fundamental resource for consultants, facilitators, coaches, trainers, and anyone who helps groups realize their creative and problem-solving potential. This new edition includes updated content based on the latest research and revised models of group effectiveness and mutual learning. Roger M. Schwarz shows how to use the Skilled Facilitator approach to: boost improvement processes such as Six Sigma and Lean, create a psychologically safe learning environment for training, and help coaches work with teams and individuals in real-time. This edition features a new chapter that explains how to facilitate virtual teams using conferencing technology.
Facilitation skills are essential in many kinds of work, and if you are looking to bring your skills up to date it is critical that you rely on trusted information like the knowledge offered in this go-to reference.
- Develop the facilitative mentality and skills that enable you to help groups get better results, even in the most challenging situations
- Help groups achieve greater performances, stronger working relationships, and higher levels of individual well-being
- Quickly develop productive and trusting work relationships with the groups you help
- Establish the functions of your facilitative role
- Implement a research-based, systematic approach to diagnose and intervene in groups and improve their performance and results
The Skilled Facilitator is a practical resource for corporate, government, non-profit, and educational practitioners, as well as graduate students in group-focused programs. This edition contains up-to-date material, based on recent studies, to help facilitators move beyond arbitrary tactics to utilize cutting edge, research-based strategies that improve group processes, relationships, mindsets, and outcomes.
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Expertrecensies (1)
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Inhoudsopgave
What The Skilled Facilitator Is About
Who This Book Is For
How the Book Is Organized
Features of the Book
What’s Different in the Third Edition x
PART ONE The Foundation
1. The Skilled Facilitator Approach
2. The Facilitator and Other Facilitative Roles
3. How You Think Is How You Facilitate: How Unilateral Control Undermines Your Ability to Help Groups
4. Facilitating with the Mutual Learning Approach
5. Eight Behaviors for Mutual Learning
6. Designing and Developing Effective Groups
PART TWO Diagnosing and Intervening with Groups
7. Diagnosing and Intervening with Groups
8. How to Diagnose Groups
9. How to Intervene with Groups
10. Diagnosing and Intervening on the Mutual Learning Behaviors
11. Using Mutual Learning to Improve Other Processes and Techniques
12. Diagnosing and Intervening on Emotions—The Group’s and Yours
PART THREE Agreeing to Work Together
13. Contracting: Deciding Whether and How to Work with a Group
14. Working with a Partner
15. Serving in a Facilitative Role in Your Own Organization
PART FOUR Working with Technology
16. Using Virtual Meetings
Acknowledgments
About the Author
About Roger Schwarz & Associates’ Work with Clients
The Skilled Facilitator Intensive Workshop
Index
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