

B. Kim Barnes is the CEO of Barnes & Conti Associates, an independent learning and organization development firm.
Meer over Kim BarnesExercising Influence
A Guide for Making Things Happen at Work, at Home, and in Your Community
Samenvatting
Change minds, guide opinions, and shape emotions with the power of effective influence Exercising Influence is your guide to accomplishing more with less effort. Demystifying the process of influencing others, this book shows you how to develop effective influence behaviors, plan an influence approach, set goals, resolve problems, and build better relationships.
Revised and expanded to provide more actionable advice across industries and sectors, this third edition has updated examples and resources and features all–new chapters on influencing through social media, influencing your team, and applying research findings of neuroscience, and behavioral economics.. You′ll create work, family, and community relationships that are more mutually rewarding as you apply a practical, real–world model for developing this seldom–taught skill.
Influence is a skillset that everyone needs, yet the necessary techniques and fundamentals are rarely made explicit and shared. This book is a vital resource for anyone who wants to achieve better outcomes at work, at home, or in the world at large, helping you make important things happen and create relationships that matter.
- Develop a strategic and tactical approach to influence that gets results.
- Resolve problems and conflicts, and build more balanced relationships.
- Do more with less, increase your impact on others, and take greater charge of your life.
- Take advantage of new methodologies that build your skills as an influencer.
Influence is a timeless topic for business leaders and others in positions of power, but the world has evolved to the point where everyone needs these skills. No matter your job, role, rank, or function, if you want to get things done you need to know how to influence up, down, across, and outside the organization. With improved skills, you can steer opinions, impact decisions, and sway the undecided. If you′re ready to see what you′re capable of, Exercising Influence will show you how to take charge of your professional and personal life in a powerful, ethical, and productive way.
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invloed persoonlijke effectiviteit communicatie leiderschap relatieopbouw overtuigingskracht strategische communicatie invloedsplanning receptieve invloed expressieve invloed onderhandelen conflictoplossing gedragsbeïnvloeding besluitvorming social media stakeholdermanagement teambeïnvloeding gedragseconomie ethiek leidinggeven neurowetenschappen zelfanalyse indirecte invloed elektronische communicatie contextuele invloed persoonlijke groei design thinking cross-functioneel management organisatiecultuur probleemoplossing
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Inhoudsopgave
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Acknowledgments
PART I: Exercising Influence
1. What We’ve Got Here Is a Failure to Influence: Dealing with Life 101
2. What Is Influence, and Why Do We Want to Have It? The Upside and the Downside
3. A Model for Exercising Influence: Building Relationships and Getting Results
4. Expressive Influence: Sending Ideas and Generating Energy
5. Receptive Influence: Inviting Ideas and Stimulating Action
6. Influencing in Action: A World of Possibilities
PART II: Planning for Influence
7. Developing an Influence Plan: Design Thinking for Influence Opportunities
8. Establishing Influence Objectives: What Will Success Look Like?
9. Focus on the Relationship: Influence Works Both Ways
10. Focus on the Context: The Individual
11. Focus on the Context: System, Organization, Culture, and Timing
12. Focus on the Context: Yourself
13. Focus on the Issues: What’s at Stake?
14. Choosing and Using Influence Behaviors to Achieve Your Objective: How to Create Your Approach
15. Putting Your Plan to Work: Treating the Unexpected as an Opportunity
PART III: Special Issues in Influence
16. The Ethics of Influence: Doing Well by Doing Good
17. Influencing Electronically: The Wonders and Terrors of Instant Communication
18. Influencing through Social Media: Expanding Your Sphere of Influence
19. Applied Influence: Making Things Happen
20. Influencing Indirectly: Influencing beyond Your Boundaries
21. Influencing Your Team: From One to Many
22. Your Brain on Influence: What Neuroscience and Behavioral Economics Can Teach Us
Afterword: The Paradox of Failure
APPENDIX A: Coaching Partnerships
APPENDIX B: Influence Plan
APPENDIX C: Meeting Processes That Support Effective Influencing
APPENDIX D: Sentence Starters
APPENDIX E: Influence Scenarios
APPENDIX F: Self–Assessment
Resources
Barnes & Conti Associates, Inc.
Index
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