Leader's Guide to Coaching and Mentoring, The

<p>Introduction &amp; Overview</p> <p>&nbsp;</p> <p>PART 1 – COACHING &amp; MENTORING FUNDAMENTALS</p> <p>&nbsp;</p> <p>Chapter 1: &nbsp;Coaching in Context</p> <p>Chapter 2: &nbsp;Being a Mentor</p> <p>Chapter 3: Identifying Your Personal Coaching Style</p> <p>Chapter 4: Getting the Most Out of a Coaching Session</p> <p>&nbsp;</p> <p>PART 2 – COACHING &amp; MENTORING SKILLS</p> <p>&nbsp;</p> <p>Chapter 5: Listening</p> <p>Chapter 6: Questioning</p> <p>Chapter 7: Observing Body Language and Non Verbal Behaviour</p> <p>Chapter 8: Building Rapport and Trust</p> <p>Chapter 9: Challenge</p> <p>Chapter 10: Reflective Skills</p> <p>Chapter 11: Reframing</p> <p>Chapter 12: Supportive Skills</p> <p>Chapter 13: Feedback</p> <p>&nbsp;</p> <p>PART 3 – COACHING APPROACHES, MODELS &amp; TOOLS</p> <p>&nbsp;</p> <p>Chapter 14: Coaching Approaches</p> <p>Chapter 15: Coaching Models</p> <p>Chapter 16: Coaching Tools</p> <p>&nbsp;</p> <p>PART 4 – COACHING SCENARIOS</p> <p>&nbsp;</p> <p>Chapter 17: Peer to Peer Coaching</p> <p>Chapter 18: Line Manager as a Coach</p> <p>Chapter 19: Coaching Gen Y and Millenials</p> <p>Chapter 20: Cross Cultural Coaching</p> <p>Chapter 21: Coaching a Poor Performer</p> <p>Chapter 22: Coaching Star Performers</p> <p>Chapter 23: Coaching For Career Development</p> <p>Chapter 24: Telephone/Virtual Coaching</p> <p>Chapter 25: Coaching The Team</p> <p>Chapter 26: Reverse Coaching</p> <p>&nbsp;</p> <p>PART 5 – FINAL THOUGHTS</p> <p>&nbsp;</p> <p>Chapter 27: Coaching Supervision</p> <p>Chapter 28: 10 Tips for Excellence in Coaching &amp; Mentoring</p> <p>Chapter 29: 10 Traps to Avoid When Coaching or Mentoring</p> <p>&nbsp;</p> <p>Conclusion</p> <p>Resources</p> <p>References</p> <p>Index</p>