Key Management Development Models

<p>About the author</p> <p>Acknowledgements </p> <p>Preface </p> <p>Using this book </p> <p><strong>DEVELOPING YOURSELF </strong></p> <p><strong>PART ONE Happiness </strong></p> <p>1 Positive affirmations</p> <p>2 Positive mental attitude and content reframing</p> <p><strong>PART TWO Memory and recall </strong></p> <p>3 Loci method</p> <p>4 Number/rhyme method</p> <p><strong>PART THREE Motivation </strong></p> <p>5 Maslow’s hierarchy of needs</p> <p>6 Glasser’s choice theory</p> <p>7 Pink’s model of motivation</p> <p><strong>PART FOUR Personal change </strong></p> <p>8 Cognitive restructuring</p> <p>9 The Secret/law of attraction (Byrne)</p> <p>10 Seven habits of highly effective people (Covey)</p> <p><strong>PART FIVE Problem solving and decision making</strong></p> <p>11 Force field analysis</p> <p>12 Is/is not problem-solving technique</p> <p>13 Ladder of inference (Argyris)</p> <p>14 OODA loop</p> <p>15 Polarity management</p> <p>16 Vroom–Yetton–Jago decision model</p> <p><strong>PART SIX Resilience </strong></p> <p>17 Kobasa and 'hardiness'</p> <p><strong>PART SEVEN Self-awareness </strong></p> <p>18 360° feedback</p> <p>19 Emotional intelligence</p> <p>20 Johari window</p> <p>21 Multiple intelligences</p> <p><strong>PART EIGHT Self-confidence and stress management </strong></p> <p>22 Anchoring a calm state</p> <p>23 Meditation</p> <p>24 Mindfulness</p> <p><strong>PART NINE Time management, concentration and focus </strong></p> <p>25 Covey’s time matrix (Eisenhower)</p> <p>26 Getting things done (Allen)</p> <p>27 Wheel of life</p> <p><strong>PART TEN Learning </strong></p> <p>28 Accelerated learning</p> <p>29 Benziger’s thinking styles assessment</p> <p>30 Kolb/Honey and Mumford learning styles</p> <p><strong>PART ELEVEN Listening skills</strong></p> <p>31 Active listening</p> <p>32 Critical listening</p> <p>33 Relationship listening</p> <p><strong>MANAGING OTHERS</strong></p> <p><strong>PART TWELVE Assertiveness </strong></p> <p>34 The broken record</p> <p>35 Fogging</p> <p><strong>PART THIRTEEN Coaching </strong></p> <p>36 CLEAR model (Hawkins)</p> <p>37 GROW model (Whitmore et al.)</p> <p>38 Solution-focused coaching (OSKAR)</p> <p><strong>PART FOURTEEN Communication </strong></p> <p>39 DISC</p> <p>40 Matching and mirroring</p> <p>41 Storytelling</p> <p>42 VAK (visual, auditory, kinaesthetic)</p> <p><strong>PART FIFTEEN Conflict management </strong></p> <p>43 Betari Box</p> <p>44 Thomas–Kilmann conflict mode instrument</p> <p><strong>PART SIXTEEN Creativity </strong></p> <p>45 Brain-friendly brainstorming</p> <p>46 Challenging assumptions</p> <p>47 PMI (plus, minus, interesting)</p> <p>48 Random word technique</p> <p>49 SCAMPER</p> <p><strong>PART SEVENTEEN Giving feedback </strong></p> <p>50 EEC Model</p> <p>51 EENC</p> <p><strong>PART EIGHTEEN Goal setting </strong></p> <p>52 Locke and Latham’s five principles</p> <p>53 Reticular activating system</p> <p>54 SMART goals</p> <p>55 CASE – behavioural objectives</p> <p><strong>PART NINETEEN Influence and persuasion </strong></p> <p>56 4Ps of persuasion</p> <p>57 Bilateral brain theory</p> <p>58 Embedded commands</p> <p>59 Locus of control (Weiner’s attribution theory)</p>