Nick Robinson
Pearson Education
e druk, 2023
9781292726069
The 9 Types of Difficult People
How to spot them and quickly improve working relationships
Specificaties
Paperback, 264 blz.
|
Engels
Pearson Education |
e druk, 2023
ISBN13: 9781292726069
Rubricering
Verwachte levertijd ongeveer 8 werkdagen
Samenvatting
This book is for anyone who has experienced a difficult person at work. Revealing the 9 different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.
- Decode the warning signs through stories of each type
- Discover practical tools and techniques for dealing with each type
- Find short exercises to help you build the right mindset for success
- Boost workplace relationships with videos and an online quiz
Specificaties
ISBN13:9781292726069
Taal:Engels
Bindwijze:paperback
Aantal pagina's:264
Uitgever:Pearson Education
Verschijningsdatum:17-10-2023
Hoofdrubriek:Management
Inhoudsopgave
Part One 1. Why you Need this Book to Deal with Difficult People 2. How to Use this Book 3. Why Things go Wrong at Work 4. Warning Signs at Work 5. The Matrix of Difficult People at Work 6. Quick Quiz to Identify Types 7. Summary of Types 8. Three Dynamic Principles to Fine-Tune Your Mindset 9. Visual Flowchart
Part Two 10. Type 1 – The Scary Specialist 11. Type 2 – The Dark Strategist 12. Type 3 – The Martyr 13. Type 4 – The Driving Force 14. Type 5 – The Revolutionary 15. Type 6 – The Empire Builder 16. Type 7 – The Worrier 17. Type 8 – The Rock 18. Type 9 – The People Pleaser 19. Who's Not Here? 20. In Pursuit of a Positive Workplace Appendix: Online and Other Resources
Part Two 10. Type 1 – The Scary Specialist 11. Type 2 – The Dark Strategist 12. Type 3 – The Martyr 13. Type 4 – The Driving Force 14. Type 5 – The Revolutionary 15. Type 6 – The Empire Builder 16. Type 7 – The Worrier 17. Type 8 – The Rock 18. Type 9 – The People Pleaser 19. Who's Not Here? 20. In Pursuit of a Positive Workplace Appendix: Online and Other Resources
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