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The Human Touch

Personal skills for professional success

Specificaties
Paperback, 256 blz. | Engels
BCS Learning & Development Limited | 1e druk, 2012
ISBN13: 9781906124915
Rubricering
Hoofdrubriek : Management
Juridisch : Management
BCS Learning & Development Limited 1e druk, 2012 9781906124915
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Samenvatting

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. The importance of these skills cannot be overstated in today's business world particularly in the light of current economic conditions. Numerous books cover interpersonal skills, but none specifically address their application within professional job roles, in particular those within the IT industry.

This book fills that gap, providing guidance on all of the key skills and forming a comprehensive reference manual that will be relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

Specificaties

ISBN13:9781906124915
Taal:Engels
Bindwijze:paperback
Aantal pagina's:256
Druk:1
Verschijningsdatum:13-12-2012
Hoofdrubriek:Management
ISSN:

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