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Defining IT success through the service catalog

Specificaties
E-book, 116 blz. Pdf met watermerkbeveiliging | Engels
Van Haren Publishing | e druk, 2017
ISBN13: 9789401801164
Rubricering
Hoofdrubriek : Management
Juridisch :
Van Haren Publishing Pdf met watermerkbeveiliging e druk, 2017 9789401801164
Onderdeel van serie Pink Elephant Guide
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Samenvatting

The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations.
Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization:
* Services are made standard and rational, leading to lower costs and increased service availability
* Standard 'service products' enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning
* Controls over consumption of services are enhanced
* The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects

Specificaties

ISBN13:9789401801164
Taal:Engels
Bindwijze:e-book
Beveiliging:watermerk
Bestandsformaat:pdf
Aantal pagina's:116
Uitgever:Van Haren Publishing
Verschijningsdatum:22-2-2017
Hoofdrubriek:Algemeen management

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        Defining IT success through the service catalog