This ground-breaking textbook covers all aspects of the subject and draws on a wide range of applications in the service industries. Three sections comprise this book: the first presents underpinning knowledge associated with Yield Management; the second examines contemporary models of Yield Management across a number of service sectors; and the third reviews how Yield Management acts as a decision support system for front-line staff and managers, and also highlights the growing importance of new technologies. Meer
Suitable especially for courses on which students are encouraged to be active participants in the learning process, this text offers a practical and activity-based approach to understanding finance for people who do not need to know the technicalities of finance and accounting. Meer
Wanneer is innovatie in management een echt goed idee? En wanneer is het een modeverschijnsel? 'Management Fads in Highter Education' geeft antwoord op deze vragen. Meer
The authoritative, practical guide to internal control after COSO (Committee on Sponsoring Organizations of the Treadway Commission)
Beyond COSO unravels the complexities of the COSO Report while providing clear–cut guidelines on how to implement the various internal controls it mandates. Meer
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This topical and exciting textbook describes fisheries exploitation, biology, conservation and management, and reflects many recent and important changes in fisheries science. Meer
"This is a definitive, excellent book on Elliott, and I recommend it to all who have an interest in the Wave Principle. "
Richard Russell,
Dow Theory Letters
"Gold and Silver Today wholeheartedly endorses this book. Meer
Since the introduction of mass schooling educationalists have been concerned that large numbers of able children have underfunctioned. This book advocates that the current curriculum needs to be taught differently so as to include all learners and to ′engage their brains′ with the curriculum content. Meer
Fast track route to understanding and deploying a key personal communications skill that affects success in both job and career Includes powerful methods, concepts and techniques that promote confident negotiations and successful outcomes Tips and techniques from gurus such as Chester Karras and detailed verbatim examples of actual negotiations. Meer
Geen enkel adviesbureau is zo bekend als McKinsey. 'The McKinsey Way' openbaart de door McKinsey krampachtig beschermde managementtechnieken en -tools, die de consultants gebruiken bij het adviseren van hun cliënten. Meer
In the current turbulent business environment, there is a premium on trust. It has become a much desired resource in business organizations, but at the same time it has remained a very elusive idea. Meer
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Meer
Business-Driven Research & Development demonstrates how science and technology can be managed in order to meet well defined business directives. The book argues that it should be a fundamental business premise that the primary role of research and development is to fulfil strategic objectives, within a framework of time and cost targets. Meer