Handbook of Corporate Performance Management

Name: Handbook of Corporate Performance Management
Author: Mike Bourne

Specificaties

Gebonden, 260 blz. | Engels

John Wiley & Sons | 1e druk, 2011

ISBN13: 9780470669365

Rubricering

Juridisch : Management

John Wiley & Sons 1e druk, 2011 9780470669365

Verwachte levertijd ongeveer 8 werkdagen

56,64

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Samenvatting

Dit handboek is uitermate volledig en biedt u alle middelen die u nodig hebt bij het meten en verbeteren van de performance van uw organisatie. Hoe staat u er nu voor? Waar wilt u naartoe? En, belangrijker: hoe is de relatie tussen uw strategie en performance management?

Specificaties

ISBN13:9780470669365

Trefwoorden:performance management, KPI (Key Perfomance Indicators)

Taal:Engels

Bindwijze:gebonden

Aantal pagina's:260

Uitgever:John Wiley & Sons

Druk:1

Hoofdrubriek:Management

Inhoudsopgave

Preface
Acknowledgements
Introduction

1. Performance and the Role of Measurement
2. Practical Tools for Measuring Performance
3. Designing the System
4. Managing Implementation
5. Assessing and Managing Change
6. Target Setting
7. Linking Rewards to Performance
8. Managing with Measures – Statistical Process Control
9. Using Measures – Performance Reviews
10. Using Measures to Manage – Challenging Strategy
11. Keeping Your Measurement Process up to Date
12. Measuring Performance of People
13. Measuring Customers
14. Measuring Process Performance
15. Measuring Competence and Resource Development
16. Measuring Financial Performance
17. Measuring Sustainability
18. Creating a Culture of High Performance
19. Leadership Vignettes
20. Bringing It All Together

Further reading
Index