Total Quality Management in Education

Specificaties
Paperback, 180 blz. | Engels
Taylor & Francis | 3e druk, 2002
ISBN13: 9780749437961
Rubricering
Hoofdrubriek : Management
Juridisch : Management
Taylor & Francis 3e druk, 2002 9780749437961
Verwachte levertijd ongeveer 11 werkdagen

Samenvatting

This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.

Specificaties

ISBN13:9780749437961
Taal:Engels
Bindwijze:paperback
Aantal pagina's:180
Druk:3
Verschijningsdatum:1-5-2002
Hoofdrubriek:Management

Inhoudsopgave

Part 1 Basics: The message of quality; Why quality?; The four quality imperatives; The origins of the quality movement; The contributions of Deming, Shewart and Juran; The growth of interest in quality. Part 2 Quality: The idea of quality; Quality as an a

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