DevOps for Managers

Introduction 5
A bit about my professional background 7
How this book is organized 9

Success: It’s no longer just about the product 13
-The average lifespan of a company is decreasing 13
-The three horizons of innovation 14
-From product to ‘a garden of products’ 15

The six pillars we need to align 17
-A high-performance culture 18
-A product-based organization 22
-An architecture that drives team autonomy 25
-Processes that support the speed of delivery 28
-Every manual step should be automated 31
-Measure the effectiveness of everything 33
-In summary 36

Things to understand before starting 37
-Anti-pattern: Treating the transformation as a change program 37
-Anti-pattern: Transforming in isolation 38
-Anti-pattern: Transforming in ‘Horizon 1’ budget and mode 39

A practical path to get you there 41
-Communicate ambitious KPIs (and explain why) 41
-Communicate the target situation 43

Start small and slice the transition 46
-Manage by objectives — apply mission command 48
-A bit more detail about setting up the product teams 49
-Pulling the pain forward 52

Benefits and challenges 55
-The benefits 55
-The challenges 58

Basic recipes for solving common issues 60
-Principle for assigning product ownership on different levels 60
-Principle for defining services related to a product 62
-Principle for defining the quality levels of a product 63
-Principle for ensuring the quality of service for a product 65
-Principle for directing teams in a scalable manner 66
-Principle for managing ownership in a cloud context 66
-Principle for the redistribution of technical components 68
-Principle to use for (task force) teams operating on the sideline 69
-Principle for scaling this transformation 70
-Principle to start with systems that benefit the most 70

To keep in mind 72
Acknowledgments 73