Leadership in listening

Foreword 7
Word from the translator 9
Introduction 11

1 Seven levels of Listening 15
1.1 Distortion as an obstruction to listening 16
1.2 Three orientations that influence the manner of listening 18
1.3 Seven listening levels with three orientations 23

2 Self-focused listening for more energy 35
2.1 I listen to my energy housekeeping system 39
2.2 I listen in such a way that my boundaries function with others 53
2.3 I listen with self-knowledge 67

3 Dual-focused listening for improved attention 75
3.1 I listen to my consciousness 77
3.2 I listen so that I am able to focus my attention on the other person 91
3.3 I listen with complete attention 99

4 Selective listening for transparent interests 103
4.1 I listen to my needs 106
4.2 I listen for the true intent of the other person to become clear 112
4.3 I listen based on free will 121

5 Empathic listening for in-depth contact 131
5.1 I listen to my emotions 134
5.2 I listen with empathy for the emotions of the other person to become clear 146
5.3 I listen with non-personal love 160

6 Cognitive listening for aligned objectives 167
6.1 I listen to my convictions 169
6.2 I listen for us to become inspired 176
6.3 I listen without judging 182

7 Synergetic listening for renewed creative power 187
7.1 I listen to my talent 189
7.2 I listen for us to reach a higher solution in co-creation 195
7.3 I listen in self-surrender 204

8 Silent listening for an open connection 209
8.1 I listen to the silence in my whole being 212
8.2 I listen for the silence-field between us to become perceptible 219
8.3  I listen to intuitive impulses 224

9 Applying the listening levels 231
9.1 Application at the level of the individual 232
9.2 Application at the team level 237
9.3 Application at the organisational level 245

Epilogue 251
Appendix: Summary 253
Appendix: Leadership in listening in action 255

Bibliography 257