De HR-professional van morgen is geen businesspartner meer. Hij is mensgerichte dataduider, werkarchitect, raadgever en kompasdrager. De machineorganisatie maakt plaats voor de sociale organisatie. Instrumenteel HR ruimt het veld voor Human Purpose.
A firsthand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization.
Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team’s ambitious, multi-pronged strategy to elevate the company’s customer experience to best-in-class across all brands and industries. Meer
€ 52,47
Levertijd ongeveer 11 werkdagen | Gratis verzonden
The most powerful word in your leadership vocabulary is . . . THANKS!
Building a fully engaged, energized workforce is the key to business success. The Power of Thanks reveals how leading companies like Intuit, JetBlue Airways, IHG, Symantec, ConAgra Foods, and The Hershey Company empower employees through social recognition, in which the practice of mutual appreciation and trust directs and rewards higher performance. Meer
€ 30,21
Levertijd ongeveer 11 werkdagen | Gratis verzonden
Retail Marketing is a new and refreshing text, essential for anyone wanting to get to grips with this important, fast-paced area of marketing today. With a user-friendly structure, this book reflects the very latest in academic thinking and provides a strong focus on customer value, corporate social responsibility and the transformative effect of digital technology. Meer
€ 85,50
Levertijd ongeveer 11 werkdagen | Gratis verzonden
Manfred Kets de Vries wears many “hats,”—psychoanalyst, executive coach, consultant, management educator, researcher, writer—but he has noticed that whichever hat he is wearing, every question he is asked boils down to one thing: “How can I live a well-lived life? Meer
The book is also replete with practical takeaways and includes frameworks such as a method for redefining the buying process, which assists organizations in formulating avant-garde customer touchpoints that embody the care imperative. Meer
Organizational Learning in Asia: Issues and Challenges addresses important and pressing questions on organizational learning in Asia in both domestic and foreign firms—those that have been forgotten in the mainstream literature or that remain unasked and unanswered. Meer
The Psychology of Chess will provide a comprehensive introduction to the psychological aspects of one of the world's most played games. Drawing on an extensive body of literature, the book explores the cognitive functions involved in playing chess, discussing diverse topics such as perception and memory in chess thinking, pattern recognition, and skill acquisition. Meer
Provides the practical tools needed to enable changemakers and organizatons to be future-ready through collaborative and co-creative practices with stakeholders in order to effect lasting and responsible change. Meer
Express your ideas clearly and with impact-no matter what the situation. These ten definitive Harvard Business Review articles on communication will help you connect with even the toughest crowds, gain influence and credibility, and neutralize stressful conversations. Meer
Business Espionage: Risk, Threats, and Countermeasures provides the best practices needed to protect a company's most sensitive information. It takes a proactive approach, explaining the measures and countermeasures that can be enacted to identify both threats and weaknesses. Meer
An experiential and skills-building approach, exploring the realities and complexities of performance management. Cross-cultural cases, review questions and exercises provide students with the practical skills they need to understand how performance management links to business results. Meer
*USA TODAY Bestseller*
“A compass for those navigating their professional journeys” (Forbes) that “reveals often surprising work advice” (New York Post), this empowering guide, from former PepsiCo COO Grace Puma and former Nike President of Consumer Direct Christiana Smith Shi, shows how to prioritize a career path, build professional value, and enjoy a full life both in and out of the workplace. Meer
'A crucial read.' Marshall Goldsmith
'A must-read.' Marcus Buckingham
Change and innovation are the cornerstones of dynamic and modern business.
Or so we are told. Meer
€ 28,95
Op voorraad | Vandaag voor 23:00 besteld, dinsdag in huis | Gratis verzonden
Announcing the Third Edition of the Bestseller - unrivalled both in its contemporary relevance to research methodology, and in its coverage of the interplay between the philosophy of science, methodology and business. Meer
In Predictive Analytics: Data Mining, Machine Learning and Data Science for Practitioners, Dr. Dursun Delen illuminates state-of-the-art best practices for predictive analytics for students. Meer
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