Reflections on Intercultural Craftsmanship

Yvonne van der Pol is de vrouw achter Luz azul trainingen, advies & coaching: "Het is mijn passie om mensen te trainen en te coachen die hun intercultureel vakmanschap verder willen ontwikkelen.

Meer over Yvonne van der Pol

Yvonne van der Pol

Reflections on Intercultural Craftsmanship

Name: Reflections on Intercultural Craftsmanship
Author: Yvonne van der Pol

Specificaties

Paperback, 147 blz. | Engels

Yvonne van der Pol (Brave New Books) | 1e druk, 2017

ISBN13: 9789402168419

Rubricering

Hoofdrubriek : Management

Juridisch : Management

Yvonne van der Pol (Brave New Books) 1e druk, 2017 9789402168419

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Paperback | NL € 18,46 Paperback | EN € 22,57

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This collection of Reflections on Intercultural Craftsmanship offers an insightful and sometimes entertainingly fresh perspective on intercultural effectiveness. The starting point is our own cultural logic, the set of assumptions that we unwittingly take with us throughout our lives, and the manner in which they influence our interaction with people from a different cultural background.

It is about our brain, about our intuitive mind that quickly reacts from our own deeply-rooted norms and values, about the impact of bias and stereotyping, and of course, about the development of intercultural competences in order to become more interculturally effective.
All professionals who work internationally, from entrepreneur to public servant, will recognise the many intercultural dilemmas described in this book and can benefit from the varied perspectives offered.

The collection consists of almost forty columns, the majority of which were previously published online by Vice Versa, as well as being extracts from inspirational newsletters sent out by Luz azul. For this publication, all of the columns have been updated and a number of more current topics have been added.

Trefwoorden

interculturele communicatie intercultureel vakmanschap interculturele competentie cultuur vakmanschap globalisering internationale samenwerking culturele verschillen culturele diversiteit culturele logica culturele sensitiviteit communicatie deep culture multiculturele teams diepe cultuur culturele identiteit culturele bias culturele aanpassing glokalisatie digitale communicatie culturele adaptatie communicatievaardigheden stereotypering virtuele teams social interaction culturele empathie glokalisering cultureel bewustzijn feedback hierarchie

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Specificaties

ISBN13:9789402168419

Taal:Engels

Bindwijze:paperback

Aantal pagina's:147

Uitgever:Yvonne van der Pol (Brave New Books)

Druk:1

Verschijningsdatum:26-10-2017

Hoofdrubriek:Management

Over Yvonne van der Pol

Yvonne van der Pol is de vrouw achter Luz azul trainingen, advies & coaching: "Het is mijn passie om mensen te trainen en te coachen die hun intercultureel vakmanschap verder willen ontwikkelen. Intercultureel werken is in mijn visie een vak, waarbij je telkens voor de vraag gesteld wordt: hoe doe ik mijn werk nu het meest effectief in deze context?"

Andere boeken door Yvonne van der Pol

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Inhoudsopgave

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Foreword 11
A question of perspective 13

1. Nothing so personal as culture 15
Less cultural obstacles due to globalisation? No, more, in fact! 17
Taking the obvious for granted 20
Your automatic pilot, an intercultural minefield 22
Our brain and cultural differences 26
The limits of open-mindedness 29
Minister reframed her thinking. Do you? 32
White privilege and multiple identity 34

2. Intercultural effectiveness 39
Wanted: cultural roadmap for working internationally 41
Connect: the intercultural fingerspitzengefühl, more than a trick 44
Perform: What characterises an effective ‘global player’? 47
Enjoy? Yes, enjoy! 50
The ambiguity of things 52

3. Communicative challenges 55
Convincing or bridging? 57
Adapting or adjusting? 59
Up to here and no further: setting boundaries 62
High context, low context: how does it sit with you? 64
Intercultural feedback 67
Apologizing, addressing or letting go? 70
Mindfulness & intercultural communication 72
Is there anything left to laugh about? Humour in an intercultural context 75

4. Typical intercultural themes 79
Polder professional and hierarchy 81
Mistaks and failurs: a two-sided cultural perspective 84
Young female professionals and the cultural glass ceiling 87
Safety: can you learn it? 90
Culture shock? Call it transition stress 93
The 17 faces of China 96
Time is elastic 100
Perception of happiness in different cultures 103
Plea for compassion and endless curiosity 106

5. Intercultural digital communication 109
The challenges of multicultural virtual teams 111
From your outbox 114
A treasure trove of information 117
Open data systems, a question of trust 120

6. Intercultural craftsmanship 123
Knowledge: Tips and tricks are insufficient 125
Skills: Hello, hello, are you really there? 128
Motivation: Nothing is difficult for those with the will 130
Personality: A man's character is his destiny 133
Intercultural craftsmanship is mastery 137

A final note 139
With thanks 141
Literature 142
Keywords 144
Notes 146