Implementing Six Sigma

Preface

Part I: S4/IEE Deployment and Define Phase From Dmaic

1. Six Sigma Overview and S4/IEEE Implementation
2. Voice of the Customer and the S4/IEEE Define Phase

Part II: S4/IEE Measure Phase From Dmaic

3. Measurement and the S4/IEEE Measurement Phase
4. Process Flow Charting/Process Mapping
5. Basic Tools
6. Probability
7. Overview of Distributions and Statistical Processes
8. Probability and Hazard Plotting
9. Six Sigma Measurements
10. Basic Control Charts
11. Process Capability and Process Performance Metrics
12. Measurement Systems Analysis
13. Cause-and-Effect Matrix and Quality Function Deployment
14. FMEA (Failure Mode and Effects Analysis)

Part III: S4/IEE Analyze Phase from Dmaic (or Passive Analysis Phase)

15. Visualization of Data
16. Confidence Intervals and Hypothesis Tests
17. Inferences: Continuous Response
18. Inference: Attribute (Pass/Fail) Response
19. Comparison Tests: Continuous Response
20. Comparison Tests: Attribute (Pass/Fail) Response
21. Bootstrapping
22. Variance Components
23. Correlation and Simple Linear Regression
24. Single-Factor (One-Way) Analysis of Variance (ANOVA) and Analysis of Means (ANOM)
25. Two-Factor (Two-Way) Analysis of Variance
26. Multiple Regression, Logistic Regression, and Indicator Variables

Part IV: S4/IEE Improve Phase from Dmaic (or Proactive Testing Phase)

27. Benefiting from Design of Experiments (DOE)
28. Understanding the Creation of Full and Fractional Factorial 2K DOEs
29. Planning 2K DOEs
30. Design and Analysis of 2K DOEs
31. Other DOE Considerations
32. Robust DOE
33. Response Surface Methodology

Part V: S4/IEE Control Phase from Dmaic and Application Examples

34. Short-Run and Target Control Charts
35. Control Charting Alternatives
36. Exponentially Weighted Moving Average (EWMA) and Engineering Process Control (EPC)
37. Pre-Control Charts
38. Control, Plan, Poka-Yoke, Realistic Tolerancing, and Project Completion
39. Reliability Testing/Assessment: Overview
40. Reliability Testing/Assessment: Repairable System
41. Reliability Testing/Assessment: Nonrepairable Devices
42. Pass/Fall Functional Testing
43. S4/IEEE Application Examples

Part VI: S4/IEE Lean and Theory of Constraints

44. Lean and Its Integration with S4/IEEE
45. Integrating of Theory of Constraints (TOC) in S4 /IEE

Part VII: DFSS and 21-Step Integration of the Tools

46. Manufacturing Applications and A 21-Step Integration of the Tools
47. Service/Transactional Applications and A 21-Step Integration of the Tools
48. DFSS Overview and Tools
49. Product DFSS
50. Process DFSS

Part VIII: Management of Infrastructure and Team Execution

51. Change Management
52. Project Management and Financial Analysis
53. Team Effectiveness
54. Creativity
55. Alignment of Management Initiatives and Strategies with S4/IEEE

Appendix A. Supplemental Information
Appendix B. Equations for the Distributions
Appendix C. Mathematical Relationships
Appendix D. DOE Supplement
Appendix E. Reference Tables
List of Symbols
Glossary
References
Index